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Tel: 020 7561 1786    |    Fax: 020 7272 8192    |    Email: info@credit-union.coop

Working With Us - An Employer of Choice

The credit union aims to be an employer of choice. Whilst our co-operative is run for its members, the savers and borrowers, we also pride ourselves in the co-operative style of organisation at work.

Working With Us - An Employer of Choice

The credit union aims to be an employer of choice. Whilst our co-operative is run for its members, the savers and borrowers, we also pride ourselves in the co-operative style of organisation at work.

We offer all of our employees:

  • an enjoyable and rewarding place to work
  • the maximum possible control about the way which they work
  • involvement in decision making to the greatest possible degree
  • fair, attractive and competitive rates of pay
  • assistance with costs of medical treatment
  • practical support for continued training/education
  • generous holiday entitlements that reward long service
  • a collective performance bonus based on hours of work not rates of pay
  • interest free travel or bicycle loans
  • heavily discounted loan rates
  • trade union representation.

See below for our Commitment to the Women in Finance Charter.

Current Vacancies

There are currently no paid vacancies

Volunteers welcome.

Volunteering Opportunities

From time to time we offer different opportunities to work for a dynamic and rapidly growing co-operative business.

01.

Member Services & Support Volunteer

Additional volunteers are being sought to assist with the increase level of business as the credit union helps more and more people manage their money.

02.

Workplace Champions

We are seeking members who will assist us in publicising our services in workplaces where staff have access to ‘Salary Savings Schemes’.

03.

Community Champions

We are seeking members who will assist us in publicising our services in the community.

04.

Non Executive Directors

Women and members of BAME communities are currently under represented on our Board and we seek to address this. We are looking for members who are serious and committed candidates with skills and/or experience of good business practice and/or dealing with debt.

05.

Internship & work experience

In considering an internship with London’s fastest growing credit union you should be aware that you will be coming to a relatively small organisation rather than a large City institution, but you will not be disappointed.

About these Roles

These Roles

Located in St John’s Way, near Archway tube station, the credit union is a savings & loans co-operative that is dedicated to encouraging saving and dealing with debt. Owned and democratically controlled by its members, the credit union is seeking different kinds of volunteers, particularly to serve as part of our friendly member services, for a minimum of 6 hours per week.

 

Skills/Experience

We are particularly looking for friendly and outgoing candidates who have skills and\or experience of office administration or accounting as well as the use of computers’ to help us build our successful co-operative business. Experience is less important than the willingness to learn. We operate in the fiercely competitive financial services market and are looking for people with good people skills to assist us continue to grow our credit union.

 

Duties may include :

  • Ensuring that members understand that they are owners of this co-operative.
  • Dealing promptly and accurately with telephone, email and visitor enquiries.
  • Processing membership applications.
  • Maintaining accurate computer and paper based records.
  • Assisting in maintenance of financial records & reconciliations.
  • Assisting in internal audit functions.
  • Conducting membership & accounting database maintenance.
  • Delivering targeted marketing activities.

 

Benefits

Although these posts are unpaid they do offer a number of other benefits. Formal and informal training is available, you can meet people and make new friends, gain direct work experience of the financial services industry, strengthen your CV, and know that you are benefiting the community. Out of pocket expenses will be paid.

Other volunteer positions are on the Board of Directors and our Supervisory Committee (internal audit). These positions are elected at the annual meeting or the members.

For an informal, no obligation discussion about this role, please contact the office:

Volunteer Application Form Feb 2016

To submit your application form online please complete all your details in the form below, and click submit when you have finished.

Members Services & Support Officer (volunteer)

The credit union is a not for profit savings and loans co-operative based near Archway tube station. It is dedicated to encouraging people to save rather than borrowing, but also provides low cost loans at times when needed. It offers a real alternative to high interest borrowers and loan sharks by offering a route out of debt.

Operating in the fiercely competitive financial services market, the credit union provides high quality products to a rapidly growing membership. Additional volunteers are being sought to assist with the increase level of business as the credit union helps more and more people manage their money.

 

Benefits of Volunteering

  • Volunteering with the credit union provides :
  • a ‘feel good factor’ of knowing you are helping people
  • excellent work experience in financial services
  • experience of working in a busy commercial environment
  • ways of meeting new friends whilst working in a supportive and friendly team
  • access to training and improved employment opportunities
  • an opportunity of rebuilding confidence for those returning to work
  • travel and out of pocket expenses paid.

Experience / Training Offered

  • customer service
  • financial record keeping
  • effective telephone use
  • using computers & different software packages
  • marketing & communications
  • effective office management.

What We Need

We are seeking volunteers with certain skills and capabilities. Ideally candidates will be:

  • good with numbers
  • competent in basic spoken English
  • honest and reliable
  • friendly and outgoing
  • attentive to detail.

Directors (Unpaid Voluntary Position)

The Role

Located near Archway tube station, the credit union is the UK’s fastest growing savings & loans co-operatives, dedicated to encouraging saving and dealing with debt. Owned and democratically controlled by our members, the credit union is seeking volunteer directors to serve as part of a friendly team on its Board of Directors to assist with further rapid business development and growth.

 

Skills/Experience

We are particularly looking for members who are serious and committed candidates with skills and/or experience of good business practice. We operate in the fiercely competitive financial services market and are looking for people with entrepreneurial flair to assist us continue to grow our credit union. Ideal skills might include, accounting, business planning, marketing and sales, staff/volunteer management, fundraising, and financial management. Life experience counts for as much as qualifications in this regard.

 

Duties

Duties will include attending at least twelve two and a half hour Board meetings over a year, monitoring commercial and social performance, policy setting, participating in sub-committees where appropriate, supporting staff in delivery of the credit unions services, setting strategic targets, ensuring Financial Conduct Authority and Prudential Regulatory Authority compliance. Candidates will normally be expected to spend a minimum time volunteering in the office to gain experience of the organisations day to day operations. Suitable candidates would be invited to attend Board meetings in an observer capacity before possible co-option and election by members at the AGM.

 

Benefits

Although the post is unpaid it offers a number of other benefits, including the knowledge that tens of thousands of lives are being improved by the credit unions work. Formal and informal training is available, you can meet different people and make new friends, gain direct work experience of the financial services industry, strengthen your CV, and know that you are benefiting the community. Out of pocket expenses will be paid.

 

For an informal, no obligation discussion about this post, in the first instance please contact ;

Martin Groombridge, Chief Executive Officer, on 0207 561 1786 or email   ceo@credit-union.coop

Workplace Champions

Workplace Champions – Finanacial Incentives £20 per member

The credit union is a rapidly growing and successful ‘not for profit’ savings and loans co-operative based near Archway tube station. Volunteers are being sought to assist with the increase recruitment in workplaces offering ‘Salary Savings Schemes’. We will pay £20 for every member you persuade to start saving through the workplace scheme. The money can be donated to your favourite charity or added to your credit union savings account.

 

The Role

We are seeking members who will assist us in publicising our services in workplaces where staff have access to ‘Salary Savings Schemes’. We would like people to help with one or more of the following:

  • Talking to other staff about the benefits of the credit union;
  • Credit Union representatives invited to address staff meetings;
  • Distributing leaflets and posters in the workplace;
  • Helping get information into staff magazines and on intranet;

 

Benefits of Volunteering

Volunteering with the credit union provides:

  • a ‘feel good factor’ of knowing you are helping people
  • ways of meeting new friends whilst working in a supportive and friendly team
  • access to training and improved employment opportunities
  • travel and out of pocket expenses paid.

 

Experience / Training Offered

  • customer service
  • effective marketing & communications

 

What We Need

We are seeking volunteers with certain skills and capabilities. Candidates must be:

  • competent in spoken English
  • honest and reliable
  • friendly and outgoing

 

To apply to become a Workplace Champion simply complete the form below or email us at info@credit-union.coop

Community_Champions

Community Champions

The credit union is a rapidly growing and successful ‘not for profit’ savings and loans co-operative based near Archway tube station. It is dedicated to encouraging people to save rather than borrowing, but also provides low cost loans at times when needed. It offers a real alternative to high interest borrowers and loan sharks by offering a route out of debt.

Operating in the fiercely competitive financial services market, the credit union provides high quality products to a fast growing membership. Additional volunteers are being sought to assist with the increase recruitment in workplaces offering ‘Salary Savings Schemes’ so the credit union can help even more people manage their money.

 

The Role

We are seeking members who will assist us in publicising our services in the community. We would like people to help with one or more of the following:

  • Talking to community groups about the benefits of the credit union;
    Distributing leaflets and posters in the community;
    Helping get information into community group newsletters and websites.

 

 

Benefits of Volunteering

Volunteering with the credit union provides:

  • a ‘feel good factor’ of knowing you are helping people
  • ways of meeting new friends whilst working in a supportive and friendly team
  • access to training and improved employment opportunities
  • travel and out of pocket expenses paid.

 

Experience / Training Offered

  • customer service
  • effective marketing & communications

 

What We Need

We are seeking volunteers with certain skills and capabilities. Candidates must be:

  • competent in spoken English
  • honest and reliable
  • friendly and outgoing

 

To apply to become a Workplace Champion simply complete the form below or email us at info@credit-union.coop

 

Work Experience Internships

Work Experience Internships

 

Why Work With Us?

In considering an internship with London’s fastest growing credit union you should be aware that you will be coming to a relatively small organisation rather than a large City institution, but you will not be disappointed. The advantages of working with us is that you will get a much broader range of business experience than you might with a large corporation and will be able to see direct results from your placement. Although we are small businesses, the operational principles are the same as other larger financial institutions and a placement will give any intern a good grounding in the basics of the financial services market. Indeed, this mutual model has shown itself to be more robust than its profit driven competitors in the financial services sector

 

What Are Credit Unions?

Credit Unions are ‘not for profit’ savings & loans co-operatives that are part of a worldwide co-operative movement. In the UK credit union membership is growing strongly but is relatively undeveloped compared with other countries, such as the USA.

Credit unions operate in a fiercely competitive financial services market and continue to build market share. Unique amongst financial institutions the primary objective is to encourage saving rather than borrowing. Members’ savings form a pool of money from which any member can borrow.

As co-operatives, the Board of Directors is elected by and from the membership on the basis of one person one vote. This fundamentally alters the ethics and operations of the organisation. With no outside shareholders, loans to members are low cost and flexible to meet the needs of members rather than to maximise profit. Any surplus made on trading operations is returned to members (customers) and not to external investors.

The services are of particularly of use to those often excluded from the financial services market such as the unemployed, retired or those working on low incomes. Credit unions provide a real alternative to people who would otherwise rely on the services of high interest lenders, known as ‘Loan Sharks’. Volunteering with the credit union can help many people greatly improve the quality of their lives.

 

Benefits of Volunteering Work Experience

  • Direct work experience in a competitive financial services business
  • Learn and develop skills in a competitive business environment
  • Gain a thorough understanding of individuals microeconomic behaviour
  • Work as part of a friendly, supportive and motivated team
  • Experience marketing activity in planning and implementation
  • Learn and develop good customer service skills
  • Gain an understanding of effective corporate governance
  • Participate in a meeting of the Board of Directors
  • Gain an understanding of the UK/EU financial services regulation
  • Meet and improve understanding of people from every socio-economic, faith and ethnic background
  • Gain a range of transferable business skills (i.e. credit control, marketing, customer service, corporate governance, financial management and reporting)
  • Gain a greater understanding of British and a range of immigrant cultures
  • Play your role in continuing the rapid growth of UK credit unions
  • Help individuals and families out of debt.

Sample information about credit unions can also be found at the following websites:

www.credit-union.coop or www.abcul.org

 

Comments from Previous Interns

While working at London Capital Credit Union, I got to understand and appreciate the importance of not for profit banking for its clients. Without London Capital, most of these clients would be drowning in bank fees and debt. Its’ mission statement is at the heart of its operations: putting clients first. I enjoyed working with some of the best and brightest at London Capital. My colleagues were friendly and took my development very seriously as they introduced me to a number of interesting aspects of the business. As a study abroad student, they ensured I had a wonderful experience outside the office by recommending a number of fun locations in London. I would highly recommend this internship to anyone.

Mr Betrand Nyan, University of Rochester, New York State, USA, Winter 2017

Undertaking an internship at London Capital Credit Union over a 10 week period was a precious experience. I learnt many things that I could not have gained in the classroom, such as dealing with members, problem solving, practical analysis, and document tasks. These experiences are very helpful for the future career. Moreover, I had an opportunity to prepare and present a report to the Board of Directors of LCCU. It was an impressive experience to do during the internship. The working atmosphere is relaxed, colleagues are really great & supporting of my learning. Both my written and spoken English skills improved significantly as a result of this internship. I would highly recommend this place for students who would like to gain an experience in a range of business areas, particularly in financial services. You are going to be happy with the knowledge gained and friendships made.

Mr Kritchai Chaiprapar, From Thailand, University of Wales Cardiff, Winter 2017

I undertook a 6 week internship at London Capital Credit Union and the experience was wonderful. I improved my language skill, my ability to communicate and my knowledge about all aspects of the retail financial services sector. The team work atmosphere is really great, with everyone available and willing to help. So friendly I could not have asked for something better as an internship. I worked directly with the CEO on a technical project as well as helping with customer facing front desk work and back office administrative business. I would recommend this experience to any student who wishes to develop his language skills, industry knowledge, and ability to deal with the costumer.

Mr Roberto Pinna, University of Turin, Italy, Summer 2017

We are really enjoyed our internship here. The working atmosphere is really nice and everyone is very friendly and helpful. During our 6 weeks placement, we gained practical experience including dealing with members and providing wide range of customers services. We were assigned a very interesting project related to our Masters degree in financial risk which resulted in helping the credit union enhances its performance. Everyday in the office is fun and rewarding. We made a lot of new friends here. Thank you LCCU for this wonderful experience, we will miss you.

Ms Kwanchanok Tantinavachai & Ms Chanikan Vongsmaenthep, from Thailand University of Reading, UK, Summer 2017

I completed a 7-week internship at London Capital Credit Union (LCCU) while studying abroad in London. During my time with the Credit Union I grew to understand appreciate the importance of not for profit banking. The Credit Union provides its members with a wealth of banking services all while remaining customer oriented and professional. As an intern I had various responsibilities including recruiting new members, providing customer service to current members, and data entry and analysis. After a period of training, I was asked to complete more complex tasks such as allocating loans, and completing a self-directed project to be presented to the Board of Directors. LCCU provides its interns with the knowledge and guidance necessary to flourish in the workplace whether it may be for a long or short-term period.

Ms Lindsey Michalewicz, Marist University, New York, USA, Spring 2017

I joined the London Capital Credit Union as an intern for 13 weeks at the end of 2016. During this internship I had the opportunity to develop my knowledge in financial services by working on several complex and detailed projects. I was quickly integrated into the team and the work I completed has contributed to the development of the cooperative, which was very motivating for me. I also had to write reports and present my work to the Board of Directors, which is very instructive for all those who wish to hold functions with responsibilities in companies. Also, I made great friends there. I treasure every moment that I shared with colleagues at work and after work, including pubs & restaurants. Unforgettable experiences. This internship at London Capital Credit Union has been a very enriching experience. I would highly recommend this experience to any student who wishes to develop his linguistic and interpersonal skills while working independently on major projects within a lovely and dynamic team.

Mr Brice Allou, University of Montpellier, France, Winter 2016

I found working at the Credit Union was a great way of improving my written and spoken English, as well as developing my social skills. While working there I worked with people from a huge range of different ethnic backgrounds and therefore very different accents. For me this was one of the most interesting (and sometimes difficult) parts of the internship. The communication with these people will improve your everyday English, but also you will develop your social intelligence.” “I worked on a number of specific projects designed to improve the business and its internal processes. These projects were not just created to keep me busy but were important pieces of work that have a long-term impact on the development of the business.” “What should be said is the fact that working at the Credit Union is a really rewarding task. You are helping members of the co-operative, often with financial emergencies, and this is really appreciated them. People will show gratitude which (in my opinion) is reason enough to be motivated over the day and the whole internship.

Mr Matthias Baumeister, Munich, Germany, Winter 2015-16.

During my time at London Capital Credit Union I was able to experience the day to day operations of a financial institution. As an intern, I had time to work with all of the different employees on many different tasks. However, I was not just watching as other people worked. Interns are an integral part of every procedure, which makes the experience more valuable. I also had the opportunity to report on my project work, which I had the opportunity to present to the Board of Directors. Working with and presenting to the highest level of management allowed me to see every level of the credit union, further adding to the experience. Working at London Capital Credit Union is great for gaining professional experience; however, my time at the credit union cannot be summarized by a few words on a CV. The people at the credit union are some of the friendliest people I’ve ever met. The occasional lunch with staff members or night out to the pub with team members make for great times. I would definitely recommend this internship for anyone looking to gain greater insights into how a business works and looking to gain more experience for their CV.

Mr Matthew Tobass, New Jersey, USA, Winter 2015

I undertook a part time internship in London Capital Credit Union in Fall 2015. My experience of this internship is unforgettable. All my colleagues in the office were very friendly, and they don’t hesitate to answer your questions, even if they sometimes appear ‘stupid’. They will not just give you trivial work, instead, you can expect specific projects and the mentors are always available to help if needed. During the internship, I completed an individual project, did front desk service, got loan assessment training and assisted with internal audit team. My community skills and client-oriented abilities were greatly improved by this experience and will help me a lot in my future career. If you are look forward to doing some practical and enjoyable work experience, I strongly recommend you consider volunteering with the credit union.

Mr Xingyu Zhu, University of Rochester, NY State, USA (via Peoples Republic of China), Autumn 2015

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